Return and exchange policy

At Blackbuck Products, we stand behind the quality and performance of everything we make. If your gear doesn’t meet your expectations, we’ll make it right.

You may return any item within 30 days of delivery for a refund or exchange.

To qualify for a return:

• The item must be in new or lightly used condition, with all original parts and packaging.
   
• Returns must be initiated within 30 days of receiving your order.
   
• Proof of purchase (such as your order number or receipt) is required.
   

Items that show significant wear, damage, or modification may not be eligible for a refund.

1. Email us at sales@blackbuckproducts.com with your order number and reason for return.
    
2. We’ll reply with return instructions and a shipping address.
    
3. Once we receive and inspect your item, we’ll process your refund or exchange.
    

Approved refunds will be issued to your original payment method.
Refunds will be for the product price only, less any shipping costs and merchant processing fees incurred by Blackbuck Products.

Please allow 3–5 business days after inspection for refunds to appear on your account.

• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
   
• If a replacement is sent for a damaged or defective product, Blackbuck Products will cover all shipping costs.
   

We cannot accept returns on:

• Custom-built or personalized products
   
• Items that have been heavily used, modified, or damaged after delivery
   
• Final sale or clearance items (if labeled as such)
   

If you have any questions about your order or our return process, contact us anytime at:
📧 sales@blackbuckproducts.com